Service Policy
At TechPack.uk, we are committed to giving high-quality, customized fashion design and specialized bolster administrations to fashion brands, startups, and clothing producers. This Benefit Policy outlines how we convey our services, what clients can anticipate, and the obligations of both parties amid the collaboration.
Services Offered
We offer fashion industry-specific design and specialized services, including:
- Custom Tech Pack Creation
- Clothing Design Development
- CAD Draws & Design Illustrations
- Size Charts & Estimation Specs
- Material, Fabric, and Trim Details
- Brand Interview & Product Planning
Each service is tailored to your special necessities and includes professional support throughout the process.
Service Process
Our standard workflow includes the following steps:
- Consultation & Necessities Gathering
- Quotation & Timeline Agreement
- Initial Draft Creation
- Revisions (if included in the package)
- Final Conveyance of Files
You will get deliverables such as editable AI/PDF records, measure charts, and detailed tech packs prepared for factory utilize.
Delivery Timeline
- Typical delivery time: 7 to 14 business days depending on venture complexity.
- Rush services are accessible upon ask at an extra charge.
- Delays caused by need of client communication or inadequate data may amplify the timeline.
Client Responsibilities
To ensure opportune and exact conveyance, clients must:
- Provide total and exact data (sketches, measurements, logos, references).
- Respond expeditiously to our communication and endorse drafts in a convenient manner.
- Ensure they have the right to utilize any materials submitted (e.g. logos, brand assets).
Revisions
- Most benefit packages incorporate up to 2 rounds of revisions.
- Revision requests must be made within 7 days of accepting the draft.
- Additional modifications past the included rounds will cause additional charges.
Ownership & Usage Rights
- Final deliverables become the client’s property once the full installment is received.
- TechPack.uk retains the right to utilize common extend components for portfolio or special purposes (with sensitive data removed), unless something else concurred in writing.
- Working records and plan layouts stay the property of TechPack.uk unless authorized separately.
Confidentiality
We treat all venture materials and client information as secret. We will not uncover, offer, or share any client information or design materials with third parties.
Service Limitations
Please note the following:
- We do not offer garment manufacturing.
- We do not ensure generation victory if our tech packs are changed or utilized disgracefully by third parties.
- Fabric sourcing and factory contact are not included unless concurred as portion of a custom benefit package.
Cancellations & Refund
- You may cancel the venture before work starts for a fractional discount (as per our Discount Policy).
- Once design work has begun, the venture gets to be non-refundable.
- In case of unexpected delays or client no-response for 14+ days, the project may be checked as complete.
Support & File Access
- Post-delivery back is accessible for 7 trade days to offer assistance you communicate with your manufacturer.
- Additional counseling or alters after this period may bring about charges.
Changes to This Policy
TechPack.uk may upgrade this policy from time to time. Any changes will be posted on this page with the revised date. Continued utilize of our services indicates acceptance of the overhauled approach.
Contact Us
If you have any questions about our Service Policy or would like to discuss your project, please contact:
TechPack UK
📧 Email: info@techpack.uk
🌐 Website: www.techpack.uk