Refund Policy

At TechPack UK, we are committed to conveying high-quality specialized design services and a smooth client encounter. As our administrations are custom-made and custom fitted to person client needs, we keep up the taking after discount policy:

General Policy

Due to the bespoke nature of our services (including tech pack creation, design counseling, and related deliverables), all deals are final and non-refundable once work has commenced.

Refund Eligibility

Refunds may only be considered beneath the taking after conditions:

•       Duplicate Payment: If you are charged more than once for the same benefit due to a specialized blunder, we will discount the abundance amount.

•       Non-Delivery of Service: If no work has started inside 14 days of confirmed payment and no communication has been made by TechPack UK, you may be qualified for a full refund.

To ask a discount beneath these conditions, you must inform us in composing at info@techpack.uk inside 7 days of the installment date

Partial Refunds

Partial discounts may be allowed at our sole discretion if:

  • You cancel your arrange before the beginning discussion or design prepare begins.
  • You are unsatisfied with the service and no last deliverables have been given, and less than 30% of the venture has been completed.

Note: An administration charge of up to 20% may be deducted from any endorsed halfway discount to cover handling and asset allocation.

Revision Policy

All bundles incorporate a settled number of modifications (outlined in your proposal or quote). If you are not fulfilled with the starting draft, we will revise it concurring to the concurred terms. Discounts will not be allowed exclusively due to dissatisfaction once revisions have started.

No Refunds Will Be Issued For:

  • Change of intellect after the extend has started.
  • Delays caused by the client (e.g. need of communication, missing feedback).
  • Completed or mostly completed tech packs.
  • Services given past starting scope unless indicated in composing.

How to Request a Refund

To request a refund, email info@techpack.uk with:

  • Your full name
  • Order number or invoice
  • Reason for your request
  • Proof of payment

We will review your request within 5–7 business days and respond accordingly.

Chargebacks

Starting a chargeback without reaching us to begin with to resolve the issue is a infringement of these terms. We save the right to debate chargebacks and block future services to clients who record them unjustly.

Changes to This Policy

We reserve the right to adjust this Refund Policy at any time. Any changes will be upgraded on this page with a new “Final Updated” date. Proceeded utilize of our services after such changes constitutes your acceptance of the upgraded policy.

If you have any questions around this policy, please contact:

TechPack UK
Email: info@techpack.uk
Website: www.techpack.uk

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